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Terms and conditions

By visiting or using this Website You agree to be bound by these Terms. We may change these Terms at any time and will post the changes on the Website. If You disagree with the changes then you must stop visiting and using this Website. 

 

Important

Earth Angels NZ Limited holds no judgement and respects the privacy and confidentiality of all people.

Our healing sessions are sacred and will be held in a safe space where information will not be shared elsewhere.

Earth Angels NZ are not medical professionals and cannot give out medical advice. For medical advice, please contact a Doctor or licenced health care provider. We will not be held responsible for any injuries or accidents that may happen when using our products.

Please use candles and crystals safely and responsibly. Follow instructions for Candles.

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Refunds

Earth Angels do not do refunds due to the nature of our work and products. 

If product is faulty or damaged you can post back to 46a Halberg street, Auckland New Zealand 0629 and we will access the situation and be in touch with you at options such as store credit or replacement.  


Disclaimer Form

 Clients visiting Earth Angels NZ Limited must complete and sign the disclaimer form prior to their session.

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Cancellation policy

Earth Angels operates a 48 hour cancellation policy, please advise before 48hours to ensure others can be healed and you avoid incurring a cancellation fee. If cancellation is made within 48 hours of the booking you will be charge 50% of your treatment amount.

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Gift vouchers
All vouchers are strictly non-refundable. Please read information below regarding vouchers and expired vouchers.
Please adhere to the above cancellation policy for all vouchers.
Expired vouchers are not accepted. Expired vouchers that are 1 month past their expiration go into our community for someone who is very unwell and not in a financial position to visit us.

 

Earth Angels NZ Shipping and Delivery Policy     

   Earth Angels will dispatch orders as soon as possible.

Your order will be sent via Courier. For overseas orders: we will calculate postage according to what New Zealand Post charges.

We will deliver the Products to the premises nominated in your order at your cost If we have specified a delivery date, we will try and deliver the Products to you by that date. We will not be liable to you for late delivery. 

We will re-deliver, replace or refund the Product (at our option) if we have incorrectly addressed the delivery. We take no such responsibility if you gave an incorrect or insufficient address.

 

Earth Angels NZ Candles and Earth Angels NZ products Terms and Conditions

If your candles or products are delayed or out of stock, we will inform you immediately via email or the phone number you provide. If your goods should arrive to you in a damaged condition, please contact us immediately. In the event that you receive a damaged product, a replacement will be dispatched (subject to availability) once we get proof of damaged product. (photo)

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 Price and Payment

All prices displayed on www.earthangelsnz.com are represented in local currency.

Where applicable local taxes are shown and included in the price.

All prices are correct at time of publication; however, we reserve the right to alter prices for any reason at any time.

Products displayed on www.earthangelsnz.com will be purchased using a secure online Visa, Mastercard, PayPal transaction facility, via NZ bank transfer or phone order.

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International Orders

You are liable for the payment of any local country import duty, customs or sales taxes levied on the Products purchased.

 All international orders will be converted into your local currency at the rate applied by your credit card company.

No GST will be charged on sales of goods dispatched outside of Australia and New Zealand. We currently only ship within NZ and Australia.

Credit card transactions are processed in New Zealand. Some banks may charge an overseas transaction fee and or/foreign currency exchange fee for purchase made outside of New Zealand.

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ACCESS AND USE OF THE WEBSITE

You agree to access and use the Website and any Products and Services in accordance with these Terms and all applicable laws.

We grant You the right to access and use the Services via the Website. This right is non-exclusive, non-transferable, and subject to these Terms (which may be amended from time to time) and all other terms and conditions are expressly excluded unless otherwise agreed in writing.

You may:

  • temporarily download one copy of the Website content for personal, non-commercial transitory viewing only.  

You may not:

  • Archive, copy, reproduce, distribute, modify, display, publish, licence, create adaptations or derivative works from, offer for sale or use (except as expressly authorised under these Terms) any of the Website content;

  • Circumvent, remove, alter, disable, deactivate or otherwise interfere with any security-related features of the Website;

  • Use any automated tools or mechanisms including any robot, spider or scraper to access the Website or insert any code or manipulate the Website;

  • Reverse engineer, disassemble or decompile any software or software processes in relation to the Website; 

  • use the Website content for any commercial purpose, or for any public display (commercial or non-commercial);

  • remove any copyright or other proprietary notices on the Website; 

  • Install any viruses, worms, malware or other harmful or destructive software or thing that may impair the functionality of the Website or the ability of others to access and use the Website, Products or Services.

 

OUR OPTIONS

Under these Terms, We may:

  • Edit or remove any content, features or functionality of the Website;

  • Monitor Your use of the Website; 

If You breach these Terms, We may:

  • Suspend or terminate Your use of the Website; and/or

  • Take legal action against You.

We may terminate access to the Website at any time without notice.  Our No Warranty/Disclaimers and Limitation of Liability will survive such termination.

 

INTELLECTUAL PROPERTY

Unless expressly provided for in these Terms (or separately agreed between us in writing), Your use of this Website or Our Products or Services do not transfer the ownership or grant any right or title in or to any of Our IP to You or any third party. You agree and acknowledge that:

You agree and acknowledge that:

  • We retain all right, title and interest in and to the Our IP and You agree to not attack, dispute or contest the validity, or the ownership, of Our IP; and

  • no ownership rights in any of Our IP are vested or created by the limited rights of use granted to You under these Terms and that all use of Our IP under these Terms, continues for Our benefit.

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PRIVACY AND COMMUNICATION

By using the Website, You agree to abide by and comply with Our Privacy Statement located at https://www.earthangelsnz.com/privacy. You agree that We can send You information relating to Our Products and Services by using electronic messages or other means. You may unsubscribe from the electronic messaging services at any time by emailing Us at earthangelsnz@gmail.com.

 

NO WARRANTY/DISCLAIMER

To the maximum extent permitted by law, We expressly disclaim and exclude all representations, warranties, conditions and guarantees, including (without limitation) in respect of quality, merchantability, fitness for purpose, condition, description, manufacture, design or performance whether express, implied by common law, law merchant, trade usage, custom or otherwise or statutory in relation to the Website.

You acknowledge that:

  • Your use of the Website is at Your sole risk; 

  • The Website are provided “as is” and “with all faults”; and

  • the Website may not be secure, timely, uninterrupted, error-free or otherwise reliable; 

  • We may cease to make available any of the Website content;

  • the transmission of information via the internet is not secure and We cannot guarantee the security of Your data in transmission to or from our Website.

 

LINKED SITES

This Website may contain links to other websites of which We do not have control and are not governed by these Terms or Our policies. Any link to other websites is not an endorsement of those websites by Us and We are not responsible for the content, accuracy and/or availability on those websites.  

 

LIMITATION OF LIABILITY 

Despite anything else contained in these Terms, any liability to You by Us in respect of anything arising from or concerning these Terms or the Website or any of the Products or Services, whether arising in tort (including negligence), contract, breach of statutory duty, equity or otherwise arising from any relationship with You (Our liability) is excluded to the fullest extent permitted by law.To the extent that Our liability cannot be excluded by law, or to the extent that the exclusion of Our liability would render these Terms unenforceable, You agree that the maximum amount that You will claim against Us (in total) and the maximum amount that We (in total) are liable to You for is one New Zealand dollar or the next largest amount that would be needed to render these Terms (including these exclusion and limitation provisions) enforceable for Our benefit. Despite anything else contained in these Terms, You agree that We are not liable to You (or to anyone else) for any failure or delay in the performance of Our obligations under these Terms to the extent that the failure or delay is caused, directly or indirectly, by an event outside Our reasonable control. 

 

Your Rights:

The Website’s contents have not been prepared by taking into account the particular situation or needs of any individual users.  Other than Your rights under the Consumer Guarantees Act 1993.

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Contact: 

If You have any questions or concerns in relation to the website, related services or terms and conditions, please contact us via the “Contact Us” link provided on the Website. 

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